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Closing the Information Gap
ForeSee Results is the market leader in online customer satisfaction measurement and management. Their proprietary solution is built upon the proven methodology of the American Customer Satisfaction Index (ACSI), which is considered to be the gold standard of customer satisfaction measurement by academics, the media and both private and public sector organizations.
WebTrends has created a partnership with ForeSee Results to help you create a holistic view of your audience and integrate rich customer satisfaction data with web analytics for more actionable guidance. ForeSee Results brings together voice of customer data and behavioral data with a proven cause-and-effect methodology so you can optimize your web content and web experience to maximize visitor satisfaction and ROI.
With WebTrends and ForeSee Results Integration, you can:
Optimize elements of the site experience, such as content and navigation, with web analytics data supported by customer responses.
Identify the most relevant content, products and services for key visitor segments to improve the site experience and drive more acquisition, conversion, purchases, loyalty, and retention.
Utilize rich information profiles to build lifetime customer relationships.
About ForeSee Results
ForeSee Results is the market leader in online customer satisfaction management and converting satisfaction data into user-driver web development strategies. Using the methodology of the University of Michigan's American Customer Satisfaction Index (ACSI), ForeSee Results scientifically quantifies the elements that drive online customer satisfaction and predicts future customer behaviors, such as purchase (online and offline), recommendations and return site visits. ForeSee Results' cross-industry expertise includes retail, financial services, healthcare/insurance, news/information, consumer products, pharmaceuticals, travel, business-to-business and local, federal and international government.
ForeSee Results, a privately held company, is located in Ann Arbor, Michigan and on the web at
www.ForeSeeResults.com
.
